Warranty Claims
The products sold on our site are intended by the manufacturers to be installed by professional licensed appliance service cos.. We, however, make them available to do-it-yourself individuals , so that if you are mechanically inclined to install them on your own, you can save a substantial amount of money. Be advised, though, that we want you to know the advantages of going this route, as well as any potential disadvantages, so that your decision to purchase from us and install it yourself is informed.

Although having an appliance service co. install the product for you is more costly, there is in fact value in this extra cost. Such advantages of having professional installation may include a labor warranty provided by the appliance service co. on their workmanship, the validation of your warranty with the manufacturer, and having someone to process warranty claims for you with the manufacturer in the event your product should fail. (*We do NOT process warranty claims.

You need to be aware that the manufacturers of these parts & equipment products sold on our site have no provision to provide warranty replacement parts or technical support to you directly, since they only work through local appliance service cos.. If you choose to install the products yourself, You need to be aware of some important things:

1. You need to have a local appliance service co. of your choice inspect and start up your unit after you install if you want to validate the warranty with the manufacturer. Almost any appliance service co.in the United States and Canada can provide this service for you since the products we sell are very common and well known in the trade. A licensed appliance service co.will usually charge about $50.00 to $100 to provide this service.

2. In the event you should have a problem with your product within the warranty period, it is recommended that you contact that same appliance service co. to process your warranty claim with the manufacturer for you and to provide you with new parts. You cannot contact the manufacturers for help directly since they have no arrangement to service consumers this way. Also, be advised that unless an appliance ervice co. has installed the product themselves, they will have to charge you their labor fee to process your warranty and to install the warranty parts for you if you choose to have them do this.

We are happy to inform you that you can always get free parts help support from us via email, as well as you can purchase from us any replacement parts for products you have bought here. Simply contact us by email at dave@allpartsdepot.com and we will assist you.

Please note that if a product is installed correctly, having to process a warranty claim is rare. Most of our customers who choose to install their products on their own have little difficulty and are happy with the results.

Special Order Items

Any item we do not normally stock and is not listed on our website that we have to special order for you is non-returnable or refundable once ordered. .

Terms of use
While we do everything we can to limit pricing and product information errors, no warranty is made regarding the accuracy of the product information or pricing on this site. We reserve the right to refuse any sale.

Returns

All sales are final with the following exceptions
Please contact us at returns@allpartsdepot.com to notify us in advance of your reason for wanting to return the item (s) you purchased.

If it meets our criteria as described below, we will email you with a return number and the appropriate returns mailing or shipping address. Items mailed or shipped to us without contacting us first cannot be accepted since our return system has no way to track the items. All returns must be authorized by us prior to being returned. No returns for nany reasons after 30 days from initial purchase.

For pre-authorized returns, original shipping fees (if any) are not refunded and a 25% re-stock fee applies. Please note that NO refunds or returns are available on parts that have been installed or used , Returned parts must be in new and un-used condition and in their original part boxes with all included accessories, instructions etc.

Cancellations
An order can't be cancelled once it has been boxed and shipped.

Exchanges
All sales are final

Shipping
We ship by UPS. Most products ship the same day if your order is received before 1:00 PM Pacific Time Zone. UPS Next Day Air, Next Day Air-Saver, 2nd Day Air , 3-Day Select and Ground service is available. * For our Canadian customers, we offer UPS Standard and UPS Expedited. When you are looking at a product, once you add it to the shopping cart you can check the cost of each UPS shipping method in real time, by entering in your zip code into the shipping cost box.. Note that furnaceparts.com does not charge any handling fees.

UPS is responsible for items lost in shipping, damaged in shipping, or items they show as being delivered but you didn't receive. If you have any of these problems, contact us first dave@furnaceparts.com and we will file a claim with UPS and ship you a new part at no additional charge.

Returns Dept.
returns@allpartsdepot.com

509 860-7038 voice mail

allpartsdepot.com
16109 219th ST E
Graham WA 98338